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Support for individuals

Society-wide change

Support for individuals logo

We provide free individual advocacy support services to people with disability across two-thirds of NSW.

Find out if our services are available in your area by checking the map below or entering your postcode.
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armidale
Armidale
bathurst
Bathurst
broken-hill
Broken Hill
coffs-harbour
Coffs Harbour
dubbo
Dubbo
gosford
Gosford
newcastle
Newcastle
parramatta
Parramatta
port-macquarie
Port Macquarie
tamworth
Tamworth
taree
Taree
valley-heights
Valley Heights (Nepean Blue Mountains)

Office and postal address:‍
Telephone:
f
Email:
office map
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New England

2350, 2354, 2358, 2359, 2360, 2361, 2365, 2369, 2370, 2371, 2372, 2401, 2402, 2403, 2405, 2408, 2409, 2410, 2411
Office and postal address:‍

Suite 6/188-192 Beardy St

Armidale NSW 2350

(PO Box 957)

office map
armidale

West and Far West

2329, 2583, 2586, 2587, 2588, 2590, 2594, 2626, 2642, 2644, 2645, 2658, 2659, 2661, 2668, 2671, 2681, 2701, 2702, 2720, 2725, 2726, 2730, 2732, 2735, 2787, 2791, 2792, 2793, 2794, 2795, 2797, 2798, 2799, 2800, 2803, 2804, 2805, 2806, 2807, 2808, 2809, 2810, 2823, 2829, 2845, 2846, 2848, 2849, 2850, 2852, 2864, 2865, 2866, 2867, 2871
Office and postal address:‍

Room 10 96 Russell Street
(PO Box 1469)
Bathurst NSW 2795

office map
bathurst

West and Far West

2648, 2711, 2715, 2717, 2733, 2736, 2738, 2739, 2836, 2840, 2878, 2879, 2880
Office and postal address:‍

Suite 12 Exchange Arcade
324-330 Argent Street

(PO Box 295)
Broken Hill NSW 2880

office map
broken-hill

North Coast

2463, 2483, 2470, 2464, 2456, 2485, 2477, 2481, 2472, 2478, 2452, 2453, 2484, 2486, 2466, 2482, 2489, 2473, 2480, 2476, 2469, 2462, 2488, 2475, 2455, 2487, 2460, 2479, 2454, 2448, 2490, 2474, 2450, 2471
Office and postal address:‍

Shop 8/13-15 Park Avenue 

(PO Box 418)
Coffs Harbour NSW 2450

Telephone:
02 6651 1159

We also have a local advocate in Ballina.

office map
coffs-harbour

West and Far West

2356, 2357, 2395, 2396, 2652, 2669, 2672, 2675, 2786, 2817, 2818, 2820, 2821, 2822, 2824, 2825, 2826, 2827, 2828, 2830, 2831, 2832, 2833, 2834, 2835, 2838, 2839, 2842, 2843, 2844, 2868, 2869, 2870, 2873, 2874, 2875, 2876, 2877
Office and postal address:‍

31-33 Churst Street
Dubbo NSW 2830

office map
dubbo

Hunter South

2289, 2283, 2265, 2262, 2290, 2260, 2306, 2285, 2258, 2280, 2281, 2250, 2257, 2286, 2256, 2278, 2251, 2267, 2284, 2261, 2282, 2263, 2259
Office and postal address:‍

Suite 110, 159 Mann Street Gosford

office map
gosford

Hunter North

2420, 2297, 2291, 2320, 2335, 2337, 2423, 2294, 2298, 2333, 2328, 2305, 2317, 2307, 2292, 2330, 2302, 2296, 2303, 2327, 2319, 2331, 2308, 2421, 2425, 2326, 2315, 2336, 2295, 2318, 2264, 2311, 2287, 2325, 2322, 2324, 2304, 2321, 2334, 2299, 2293, 2300, 2323, 2316
Office and postal address:‍

Suite 1, Level 2, Devonshire House
408 King Street
Newcastle West NSW 2302

Telephone:
1300 365 085

We also have a local advocate in Muswellbrook.

office map
newcastle

Western Sydney

2000, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026, 2027, 2028, 2029, 2030, 2031, 2032, 2033, 2034, 2035, 2036, 2037, 2038, 2039, 2040, 2041, 2042, 2043, 2044, 2045, 2046, 2047, 2048, 2049, 2050, 2055, 2057, 2059, 2060, 2061, 2062, 2063, 2064, 2065, 2066, 2067, 2068, 2069, 2070, 2071, 2072, 2073, 2074, 2075, 2076, 2077, 2079, 2080, 2081, 2082, 2083, 2084, 2085, 2086, 2087, 2088, 2089, 2090, 2092, 2093, 2094, 2095, 2096, 2097, 2099, 2100, 2101, 2102, 2103, 2104, 2105, 2106, 2107, 2108, 2110, 2111, 2112, 2113, 2114, 2115, 2116, 2117, 2118, 2119, 2120, 2121, 2122, 2125, 2126, 2127, 2128, 2129, 2130, 2131, 2132, 2133, 2134, 2135, 2136, 2137, 2138, 2140, 2141, 2142, 2143, 2144, 2145, 2146, 2150, 2151, 2152, 2156, 2157, 2158, 2159, 2160, 2161, 2162, 2163, 2164, 2165, 2166, 2167, 2170, 2172, 2173, 2176, 2177, 2190, 2191, 2192, 2193, 2194, 2195, 2196, 2197, 2198, 2199, 2200, 2203, 2204, 2205, 2206, 2207, 2208, 2209, 2210, 2211, 2212, 2213, 2214, 2216, 2217, 2218, 2219, 2220, 2221, 2222, 2223, 2224, 2225, 2226, 2227, 2228, 2229, 2230, 2231, 2232, 2233, 2234, 2508, 2763, 2767, 2768, 2769, 2153, 2154, 2155, 2168, 2174, 2558, 2559, 2560, 2564, 2565, 2566
Office and postal address:‍

Level 6, 3 Horwood Place
Parramatta NSW 2150

office map
parramatta

Mid North Coast

2431, 2439, 2440, 2441, 2443, 2444, 2445, 2446, 2447, 2449
Office and postal address:‍

Suite 7, Level 1 "The Port"

68 Clarence Street, Port Macquarie NSW 2444

office map
port-macquarie

New England

2344, 2400, 2406, 2338, 2339, 2340, 2341, 2342, 2343, 2345, 2346, 2347, 2352, 2353, 2355, 2379, 2380, 2381, 2382, 2386, 2387, 2388, 2390, 2397, 2398, 2399, 2404
Office and postal address:‍

Suite 2, Level 1
422-426 Peel Street (PO Box 814)
Tamworth NSW 2340

office map
tamworth

Mid North Coast

2312, 2415, 2422, 2424, 2426, 2427, 2428, 2429, 2430
Office and postal address:‍

146 Victoria Street
Taree NSW 2430

office map
taree

Nepean Blue Mountains

2175, 2759, 2770, 2765, 2784, 2777, 2754, 2750, 2782, 2774, 2762, 2752, 2780, 2751, 2760, 2761, 2773, 2847, 2747, 2757, 2756, 2758, 2785, 2783, 2775, 2753, 2748, 2779, 2749, 2776, 2778, 2147, 2148, 2171, 2178, 2179, 2555, 2556, 2557, 2563, 2567, 2568, 2569, 2570, 2571, 2572, 2573, 2574, 2745, 2766, 2790
Office and postal address:‍

42 Great Western Highway
Valley Heights NSW 2777

office map
valley-heights

Our individual advocacy support services can help you sort out a range of issues if you are being treated unfairly. We can help you get fair treatment with:

  • Government services and programs like Centrelink and the National Disability Insurance Scheme (NDIS)

  • Disability services

  • Other services and businesses

  • Workplaces

  • Schools, universities and TAFEs

  • Accommodation

  • Transport issues

  • Legal, healthcare and money issues

Get help
Self-help tools logo

Our self-help tools can support you with information and advice to resolve common issues and stand up for your rights.

See all our self-help tools
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Society wide change logo

We help create society-wide change to make systems and communities more fair, respectful and inclusive for people with disability.

Our systemic advocacy work is led by the experiences of people with disability. We regularly conduct outreach and research where we meet and listen to the experiences of people with disability, and
people who work in the sector to ensure that we understand the issues at hand. We also monitor trends in our advocacy work to identify issues within systems that support people with disability.

Information gathered through these processes are used to promote positive long-term change. We represent the concerns of people with disability – with a commitment to regional, rural, and remote
issues – to make sure legislation, guidelines and practices support the rights and interests of people with disability.

Our Disability Advocacy Advisory Committee (DAAC) also steers and guides our systemic advocacy work. The committee is made up of people with disability and carers who live in various metropolitan, regional and rural areas. They draw on their lived experience to provide input and direct systemic advocacy to make sure that it is on track with representing the key concerns of people with disability.

Some of our current initiatives to help bring about this change include:

  • Responding to parliamentary inquiries and commissions.
  • Lobbying policy makers and decision-makers.
  • Campaigning and raising public awareness of disability.
  • Sharing information, research, and education.

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